In my
experience, entrepreneurs who fail typically make one of three mistakes,
namely:
1. They have no
plan at all.
2. Their plan is
not properly thought through.
3. They ‘fiddle’ the
figures until the plan makes financial sense.
The
mechanics of business plans are beyond the scope of this article. What I can
say, however, is that, if done properly, a plan is a good way of testing
reality, thereby helping to avoid the overconfidence trap because the process
of planning forces you to consider whether your ideas are practical. The
trouble is that the most important element of the plan is ultimately guesswork.
You can usually estimate costs with reasonable accuracy. More difficult is estimating
how many customers there will be and how long it will take for the business to
become established.
Starting
a new venture, ‘giving it a go’, whether it is a completely new foray into
business or branching out from an existing business, can be very exciting. When
we feel strongly committed to something, we can develop blind spots, paying
more attention to information that supports our preconceived notion while
downplaying or even ignoring contradictory information. Some entrepreneurs go
into business with no plan, no idea what to expect and therefore nothing to
measure success or failure against. Others embark upon business with half a
plan; with key elements such as cash flow projections missing. Another problem
is what we call ‘gaming’; increasing prices or bumping up the anticipated level
of custom until it all makes sense — on paper, that is. It is only when the
business starts to travel the rocky road of reality that those optimistic
projects start to unravel.
Incidentally,
once you become established in business, you may well receive requests from
would-be and other established entrepreneurs for financial support. Some — a
few — of these opportunities will be worth pursuing. The majority are likely to
be ‘no-brainers’. It was one of the Rothschild’s, I think, who said that if he
had pursued even a fraction of the opportunities that were offered to him, he
would have been rapidly ruined. Treat such investment opportunities with
healthy skepticism. Ask the same questions that a bank manager or venture
capitalist would ask of you, such as:
■How much is the
prospective owner proposing to invest in the idea?
■Who else is involved?
■At face value, does the
idea seem credible?
■That market research
has been conducted and with what results?
■How comprehensive and
well thought out is the business plan?
■Does the prospective
owner have the requisite skills and experience to run the business?
■Does the prospective
owner have the requisite energy and commitment to go the distance?
Hence,
part of requirement for successful business is that, the business must be
guided by feasible, testable and verifiable business plan, the business plan
must be thought through with evidence to work and also free from fiddling and
assuming figures.
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